Sobrr is a private, on-device sobriety tracker that helps you count sober days, journal your mood, track savings, and build coping skills.
Email: [email protected]
Expected response time: within 48 hours.
How do I restore my subscription?
Open the app → the paywall will appear → tap "Restore purchases" at the bottom. Your subscription is tied to your Apple ID.
I lost my data after reinstalling
Sobrr stores data on your device only. If you uninstall the app, your data is deleted. Consider enabling iCloud backup in iOS Settings to protect your device data.
How do I reset my streak?
Go to Today → tap "I slipped" in the top-right corner → choose Relapse → confirm the reset.
How do I change my sobriety start date?
Go to Tools → Settings → change the Sobriety date.
How do I cancel my subscription?
Open iOS Settings → tap your name → Subscriptions → Sobrr → Cancel. You keep access until the end of your billing period.
The breathing exercise isn't working
Make sure your phone isn't in Low Power Mode, as it can affect animations. Try closing and reopening the app.