Last Updated: December 25, 2025
RepairIQ ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App").
1. Information We Collect
1.1 Information You Provide
- Account Information: When you create a profile, we collect your name, profile picture, and preferences (such as notification settings and appearance mode).
- Repair Data: Problem descriptions, repair questions, photos of items needing repair, and repair history.
- Communication: Any questions or feedback you send to our support team.
1.2 Information Collected Automatically
- Device Information: Basic device information necessary for app functionality.
- Usage Data: How you interact with the app, including features used and time spent.
- Subscription Data: Information about your subscription status and purchase history (managed by our payment processor).
1.3 Information from Third Parties
- Payment Information: Subscription payments are processed by RevenueCat. We do not store credit card details.
- AI Processing: Questions and images are sent to Our AI for repair diagnosis. See Section 4 for details.
2. How We Use Your Information
We use the information we collect to:
- Provide Services: Process repair diagnosis requests, generate repair instructions, and provide AI-powered assistance.
- Improve the App: Analyze usage patterns to enhance features and user experience.
- Customer Support: Respond to your questions and provide technical assistance.
- Account Management: Maintain your profile, repair history, and subscription status.